Offline to Online

By Stephen Lansdown | 26 May, 2008 

The Royal Mail recently announced increased losses and highlighted the slump in the number of stamped letters being sent in the UK. Evidently it is now handling three million fewer letters each day than it did a year ago.

This is not surprising as people are finding more efficient ways to communicate these days and the internet is instrumental in this. Why write a letter which will take at least 24 hours to arrive at its destination when you can send an email immediately. The need for hard copy correspondence is becoming less and less and without doubt this is affecting business practices and our ways of life. Indeed we are becoming more used to dealing online.

Hargreaves Lansdown continues to invest significant sums into the development of its website and the efficiency of the same. The ability for us to provide valuations online, research notes on specific investments that you might hold via email and electronic contract notes to evidence the deals you have carried out keeps costs down for the client whilst at the same time providing a speedy and efficient service.

We do of course appreciate that not everyone will want to deal via the internet and therefore will still use the postal system as a means of getting information to clients but the more we can transact our business online the more efficient and cost effective we can be, after all we do seek to provide the best information and the best service at the best price.

Our online service provides you with instant access to an up to date valuation of your Vantage accounts, copies of previous statements, dealing at the click of a button and much more. If you haven't already registered it should take five minutes at the most, simply request a PIN online or call our Internet Helpdesk on 0117 980 9953.