Frequently Asked Questions
How can I check the share price?
Simply access the Share Price Information page. Our share price can also be found in some newspapers.
If you hold your shares in one of the Hargreaves Lansdown Vantage Accounts, you can check your portfolio valuation and individual share prices at www.H-L.co.uk.
How do I get a copy of the Annual and Interim statements?
As the Company joined the main market of the London Stock Exchange in May 2007, Interim statements have not previously been published. However, our first interim statement is now available online, in the section Key financial data » Financial reports and presentations. If you hold shares as part of our nominee service, you will be able to access both documents online as and when they are published at the link above. If you are a shareholder outside of our nominee service, you will have had the opportunity – when we wrote to you in October 2007 – to opt for receiving notification of documents being published online, by post or email, or receive a hard copy in the post if you specifically requested. You will have the opportunity to change the way you receive these documents in October 2008, when we write to you again.
Can I have my dividends paid directly into my bank account?
If you hold your shares in one of the Hargreaves Lansdown Vantage Account, you can elect to have ALL dividends received into your Vantage account paid into a designated Bank Account. We will need a written instruction to our Client Accounts Department to action this.
If you have a share certificate, you will need to contact the Registrars via the Shareholder Helpline on 0870 601 5366 or download a form.
What do I do if I have lost my share certificate?
If you hold your shares in one of the Hargreaves Lansdown Vantage Accounts, you will not have a share certificate. Your shares are held safely on your behalf by Hargreaves Lansdown (Nominees) Limited.
However, if this is not the case and your certificates have been lost or stolen the Registrar can arrange for a duplicate certificate to be issued. Contact the Registrar on the Shareholder Helpline number 0870 601 5366. The Registrar will need to arrange for you to complete an indemnity covering the company for any loss arising from a dispute as over who owns the shares. There may be a charge payable.
How can I confirm how many shares I hold?
If you hold your shares in one of the Hargreaves Lansdown Vantage Accounts, you can check your shareholding by logging onto your account at www.H-L.co.uk.
If you have a share certificate, please contact the Registrars via the Shareholder Helpline on 0870 601 5366.
I have changed my address or name - what do I need to do?
Access the Download Forms page to find out more information.
If you hold your shares in one of the Hargreaves Lansdown Vantage Accounts, you should notify us in writing of your new address.
Alternatively, if you hold a share certificate you should write to the Registrar at Equiniti Registrars, Equiniti Limited, Aspect House, Lancing Business Park, Lancing, West Sussex, BN99 6ZL informing them of your change of address. Correspondence should refer to Hargreaves Lansdown PLC and state clearly the registered name of the holding. If you need further help, please contact the Registrars via the Shareholder Helpline on 0870 601 5366.
How do I transfer my shares into an ISA or SIPP?
In order to transfer shares into an ISA or SIPP, the shares need to be sold and repurchased within the ISA (or SIPP). This practice is known as 'Bed and ISA' or 'Bed and SIPP'. Please contact the Hargreaves Lansdown Helpdesk 0117 900 9000.
How do I obtain a share certificate?
If you hold your shares in the Vantage Fund & Share Account, you can request a share certificate by writing to us at Hargreaves Lansdown. The current fee for obtaining a share certificate is £12.50 per certificate (subject to a minimum of £25).
If you hold your shares in a Vantage ISA, it is possible to request a share certificate, but that part of your ISA will be permanently lost. The procedure and fees are as above.