How can I change my instructions for income?

You can change the income instruction by logging into your account online (go to the 'Income Account' section), or by sending us a signed letter of instruction. You can also opt for income to be retained on the account or automatically reinvested by calling us on 0117 900 9000 with your master password (you cannot request income to be paid to your bank account over the telephone).

Alternatively, you can complete and return our Change of Income Instruction form.