How can I change my e-mail address with you?

Online: If you have an account with us and you have online access, you can log into your account and amend your e-mail address here.

Telephone: Provided that you have a master password you can call us on 0117 900 9000.

E-mail: We will accept a change of e-mail address given by e-mail as long as the e-mail is sent from the existing e-mail address that we hold.

Post: Write to us at One College Square South, Anchor Road, Bristol, BS1 5HL, or you can complete and return our Change of Personal Details Form.