What our clients say

We take pride in delivering exceptional service to our clients. But don’t just take our word for it. Here is a selection of comments received from our recent client satisfaction surveys.

"I am an ex-Independent Financial Advisor and in my nature I try to find faults, however I can honestly say that I cannot find a single fault in the HL Vantage SIPP - and the service is always first class, polite, and very knowledgeable." Mr James - Surrey

"I was attracted by the low set-up costs. Your SIPP strikes me as the best value on the market. I like being able to check the value of my pension regularly on the internet" Mr Burdett - Kent

"I thought SIPPS were expensive before I found the Hargreaves Lansdown Vantage SIPP." Mrs Godwin - Kent

"Impressed with service, attitude and quality of information. Very helpful to a simpleton like me." Mr Chittleborough - Middlesex

"It is refreshing to contact a company and speak to a human being immediately who can deal with my query." Mr Clarke - Cheshire

"I was fed up with the administration of pensions, but found HL much more efficient." Mr Trinder - Essex

"My wife is a non tax payer and receiving an extra £792 from the Government on our initial investment was extremely attractive. Hargreaves Lansdown is one of the few financial services companies I would recommend." Mr Pickering - Kent

"The content is clear and we do not have any questions. We are appreciative of the detailed attention our Portfolio receives." A & J Matthewman - Cambridgeshire

"We have just received the HL Portfolio Management valuation pack and wish to compliment you on its presentation and clarity." J & I Williams - Gwynedd

"Delighted with performance of PMS!" D Goodall - West Yorkshire

"I am very happy with performance and service, so much so I have now transferred in my retirement planning." A R Palmer - Surrey

"Brilliant, friendly and helpful service coupled with efficiency and speed. One could not ask for more." David Perkins, Cumbria

"I am always impressed with the excellent service from HL. Whether online or by phone, transactions are always dealt speedily and efficiently. Your advisers are always helpful and knowledgeable and phones are answered immediately." David Elliot, Newcastle-upon-Tyne

"Thank you for your letter, we are both delighted with our results." A & B Lambie - Glasgow

"It is very helpful to have a named adviser - and one who is very prompt with advice if needed." C Henkey - Berkshire

"I liked the fact that your representative called to my house to explain the service and was patient with me." M Dewing - London

"You supplied me with an excellent service. It was prompt and well organised. It also achieved for me a better deal than the company I was with." Mr Southwell - London

"Could not have been a more efficient service." Mrs Bright - Dyfed

"The setting up of my annuity was smooth and effortless. An excellent and prompt service." Mr Millard - Dorset

"Thanks for a fast, efficient service and succeeding in doing precisely what you promised to do. I will certainly be recommending your services in the future." Mr Mee - Leicestershire

"I am most impressed with every aspect of the HL service. Queries have been answered promptly and courteously and processing of documentation has been speedy. 10/10" Mrs Dover - Harrogate

"Excellent speed of response. I always felt I was a valued customer even though the annuity was not a large one." Mr Andrews - Herefordshire

"Having used Hargreaves Lansdown on a few occasions now I have been very impressed with the speed and professional way my affairs have been dealt with. Very well done!! Excellent." Mrs Cater - Avon

"Service was very prompt and efficient and not pressing in any way. We wish we had known of you previously when dealing with other fund organisers." Mr Watts - Oxfordshire

"Telephone quotation received immediately (followed up in writing). Your quotation was cheaper than I was able to obtain over the internet directly from the supplier! I thought that 'middle man' was an extra mouth to feed and so increased costs!" A Rozario - Berkshire

"Better price than anywhere, I'd been looking for two months!" L Kelly - Gloucestershire

"Your correspondence was always very clear and contained all of the information that I needed. Helpline numbers were there for you if you needed them." H Ellison - Staffordshire

"Value for money backed by efficient service. Staff are knowledgeable and helpful." R Askari - West Midlands

"Handled very quickly and stress free, no hassle, no improvements in service needed." S Scurfield - Tyne and Wear

"Friendly, knowledgeable and not pushy." H White - North Humberside